Shipping & School Pick-Up F.A.Q

We recognize the reality of the pandemic and have adapted our operations to maintain continuity while ensuring the safety of our employees.

Each order is Hand Made-to-Order.
Please allow approx. 2-4 weeks for delivery to arrive.
You will receive a notification when your order is being:

DELIVERED to the campus
or
MAILED to the address provided

Where's my order? Why isn't there a tracking number yet?
We appreciate your patience.

We are working to get orders out to you as quickly as possible.

Tracking numbers for your order shipments become available once our carrier partners pick up the packages for delivery. We'll send an email to you as items in your order ship, and this will contain a link to the most up-to-date tracking information for your order.

Why is my shipment delayed?
We appreciate your patience with the shipping delays. Due to increased order volume and the impact of COVID-19, it may take longer than usual for your order to arrive. We are working to get orders out to you as quickly as possible. Keep an eye on your email for all order updates. We'll send an email to you as items in your order ship, or if there are updates on the status of your order.

Custom orders are NON RETURNABLE and can not be exchanged